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Terms & Conditions

FATIA - Faro Airport Transfers in Algarve

Please take some minutes to read the terms & conditions for our Airport Transfer services. When making an online booking reservation for Airport Transfer you automatically accept our terms and conditions.

BOOKINGS

Transfer reservations  online service are always processed in Portuguese mainland time (UTC/GMT).
We only accept online reservations until one day before your Transfer desired date.
For last minute Transfer reservations please contact us directly.
Cancellation and amendments to booking must be made 24hrs prior to your arrival.

Payments

You can pay directly to the Driver or you can use our PAY PAL secure online payment system.
Payments to the Driver must be in cash (Euros only) on arrival at the destination. If your Transfer is return, please pay the total balance on arrival at the destination.
The lead booking Name is responsible for the final payment.

 Luggage

We will carry up to two items of luggage per person, any extra or special luggage. (Ex. golf clubs, surf boards, bicycles) must be disclosed on booking. We cannot be responsible to carry any extra luggage not declared.

INSURANCE & GUARANTEES

We are a fully licensed Portugal airport transfer company
Our company is fully insured, having all the insurances requested by the Portuguese law through the international insurance company.
The transfer passenger and their luggage are fully insured.
We are not responsible for delays before or during the transfer caused by external reasons (ex: weather conditions and traffic).

Assistance

 All assistance at Airports with ‘meet & greet’ are Free.

All assistance with Luggage are Free.

Disability Requests

If any of the Passengers has a disalibity you must inform us at the time of booking, We will then confirm if the transfer will be suitable, and able to meet your requirements before We accept the booking. If Fatia-Transfes cannot accommodate the particular needs of the Person we may have to decline the booking.

SMOKING

Smoking is not allowed in any of the Transfer vehicles.

THE CONSUMPTION OF FOOD & DRINK

The consumption of food & drinks during transfers is not allowed (except from water)

PROTECTING YOUR INFORMATION

 Fatia Transfers is committed to protecting your personal details.

OTHER

Alcoholic drinks and any type of ilegal drugs are not allowed in our vehicles.
We reserve ourselves the right to refuse to transport clients under the influence of alcohol or drugs or considered to be a risk to our driver.
We reserve the right to decline to transport your party due to health and safety specifications or should you not require booster or baby seats prior to travelling.

 We reserve the right to depart your accommodation 15 minutes after the pre arranged pick up time should a member of your party not warn our Driver of your delay.
We will wait approx 1 hour after your landing time in Faro. Should there be a problem with luggage, provided you advise us by sending 1 member of your party to find us in arrivals we will be happy to wait for you until the problem is resolved. If you are travelling alone please advise by calling (+351 910 728 087)

 

Fatia-Transfers wishes you a wonderfull vacation